We are committed to providing you with a smooth and seamless shopping experience. To ensure effective resolution of any order-related issues, please feel free to get in touch with us on WhatsApp.
How to Initiate a Return or Exchange
We accept exchanges only in cases of damage or manufacturing defects. Please note the following:
Unpacking video is mandatory for all claims related to damage or missing items. This video will serve as proof.
Contact our support team with an image and unpacking video showing the defective or damaged area.
Once confirmed by us, we will provide the return address and further instructions.
After sending the return parcel, share the courier receipt with us, and we will reimburse the shipping charges.
Please note, that we do not offer courier pick-up services and rely on third-party couriers.
Wrong Item or Size Received
If you received the wrong item or size:
Report the issue to us within 2 days of delivery.
Once confirmed, we will provide the return address and instructions.
After you send the parcel back, share the courier receipt with us, and we will reimburse the shipping charges.
Please note, we do not offer courier pick-up services and rely on third-party couriers.
Terms and Conditions for Returns
Returns must be initiated within 2 days of delivery.
The product must be in its original condition (unused, unaltered, and unsoiled)
Steps for Returning an Item
Contact customer service within 2 days of delivery.
Ensure the product is in its original condition.
Securely package the item and send it to the return address provided by our team.
Customer Support
For any doubts or further assistance, send a message on WhatsApp at +91 9363429332. Our team is available to solve your queries from Monday to Saturday, 10:00 am to 6:00 pm. We do not operate on Sundays or National Holidays; any pending queries will be resolved the next working day.